The Paradox of Choice: Why More Is Less

by Barry Schwartz

Thus the growth of options and opportunities for choice has three, related, unfortunate effects. It means that decisions require more effort. It makes mistakes more likely. It makes the psychological consequences of mistakes more severe. Finally, the very wealth of options before us may turn us from choosers into pickers. A chooser is someone who thinks actively about the possibilities before making a decision. A chooser reflects on what’s important to him or her in life, what’s important about this particular decision, and what the short-and long-range consequences of the decision may be. A chooser makes decisions in a way that reflects awareness of what a given choice means about him or her as a person. Finally, a chooser is thoughtful enough to conclude that perhaps none of the available alternatives are satisfactory, and that if he or she wants the right alternative, he or she may have to create it. A picker does none of these things. With a world of choices rushing by like a music video, all a picker can do is grab this or that and hope for the best. Obviously, this is not such a big deal when what’s being picked is breakfast cereals. But decisions don’t always come at us with signs indicating their relative importance prominently attached. Unfortunately, the proliferation of choice in our lives robs us of the opportunity to decide for ourselves just how important any given decision is.