But as companies begrudgingly accepted more and more content moderation responsibility, the job still needed to get done. Their solution was to split the chore into two parts. The first part was crowdsourced to users (not just volunteers but everyone), who were invited to flag content they didn’t like and prompted to explain why. The second part was outsourced to full-time content moderators, usually contractors based overseas, who could wade through as many as a thousand graphic images and videos each day.
