Jackie Chen

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Feeling safe to express our feelings is not to be confused with a lack of emotional professionalism. Of course, we can’t rage or disengage because we’re feeling upset with someone on our team. We are still adults and we must still act with respect, courtesy and thoughtfulness. However, this does not mean we can or should even try to turn off our emotions. To deny the connection between feelings and performance is a finite-minded way of looking at leadership. In contrast, leaders like Rick Fox understand that feelings are at the heart of Trusting Teams . . . and Trusting Teams, it turns out, ...more
The Infinite Game
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