Most of us have sat in a meeting and listened to a leader present their priorities . . . and it often looks something like this: 1. Growth. 2. Our customers. 3. Our people. Though that leader will insist that they do care about their people (“our people” is one of their priorities), the order in which they appear on the list matters. In this case, there are at least two things that are considered more important than the people, and one of them is resources. How a leader lists their priorities reveals their bias. And their bias will influence the choices they make.
