If someone’s performance is struggling or if they are acting in a way that is negatively impacting team dynamics, the primary question a leader needs to ask is, “Are they coachable?” Our goal, as leaders, is to ensure that our people have the skills—technical skills, human skills or leadership skills—so that they are equipped to work to their natural best and be a valuable asset to the team. This means we have to work with the low-trust players to help them learn the human skills to become more trusted and trusting, and work with the low performers to help them learn the technical skills to
...more
