Clockwork: Design Your Business to Run Itself

by Mike Michalowicz

Other times you turn multiple dials and nothing fixes it, but now you are unsure if something did fix it and you also undid the fix with another dial . . . or if none of it fixed anything. Turn one dial at a time—the most likely candidate first—and then measure the result. Reset that dial and try another and measure that. Turn the dials in sequence until you find the cause, and only after you do the single dial turns, consider multiple dial turns where a contingency may be in place

requiring multiple dials to be turn...

Cyndi told me about the clients she wanted to serve and the revenue and profit target she intended. We took her revenue/profit target long term, and asked, “What needs to happen this year to make it a reality?” That gave us the twelve-month revenue/profit target.

Thank you very much for your interest in bookskeep and for sharing information about your business and your needs. Our company is a small organization. Our president, Cyndi, and her husband (and business partner), Dave, oversee every one of our accounts. To sustain the highest level of service that our clients expect (and we demand from ourselves), it is necessary that we limit the number of clients we serve. The typical client of ours invests approximately $8,000 a year in our services. I respectfully wanted to share this with you so you can determine if this investment (noting that once we evaluate your needs, the actual pricing might be higher or lower) meets your expectations. If the anticipated investment is within your expectations, please advise me so that we can schedule a call. I would love to set up a time for us to visit about how bookskeep might be of service to you. Please use the meeting scheduler link below to set up a meeting at a convenient time for you: [Schedule a Meeting with Bree] If you are seeking a lower-cost option, may I suggest you consider our monthly webinar series, where we offer profit advising and in-house bookkeeping education. If you are interested in this lower-cost option, please let me know and I can tell you more. Thank you again for reaching out to bookskeep and always take your profit first! Bree

“It was a very simple spreadsheet. One line was our projected goals for the entire year. The next line was last year’s numbers for the same goals. And the next line was how we were doing in terms of meeting those goals right now. We could tell where we came from, where we thought we were going, where we expected to go next month, and how we were really doing at that time.

had a big vision for what I wanted the gyms to look like, and I understood that I had to inspire that vision in my team,” Lisé said. She also made sure she communicated the gym’s QBR to existing members, and to people in the community. And, no surprise, she hired based on the QBR. A gym manager who can run a tight ship, but is a jerk, is not

A gym manager who will do whatever they can to deliver extraordinary customer service, but struggles at times with keeping things running