Clockwork: Design Your Business to Run Itself

by Mike Michalowicz

I continued. “Of course! The QBR is self-determined. Just like your business, just like my business, just like any business, the industry doesn’t determine the QBR. The leader of the business determines what the QBR is. The leader picks what the business will make its stance on. Therefore, the lumberyards you worked with can choose. In fact, they need to choose.” I was on a roll now. “One lumberyard may bank its success on the speed of the operation. They want to make lumber, fast. And in that case, the QBR is what makes the operation move the fastest. Just like a beehive’s QBR is to hatch new bees from eggs. And that is why the Queen Bee is revered, since she makes the eggs.”