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Your employees may resist this by coming to you for assistance in decision making, but you should always push the decision making back to the employee. If they ask for direction, respond with “What do you think we should do?” If their plight of avoiding a decision continues with the popular “I don’t know, that’s why I am coming to you” answer, respond with: “We hired you because you are smart and driven. We hired you to find answers. Please come back to me with your best answer and the decision you would make, and we will discuss.” When they do come back, get ready to smile, nod, and give your ...more
Clockwork: Design Your Business to Run Itself
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