Becky

42%
Flag icon
How do you empower someone to make decisions? Brace yourself—you must reward mistakes. When something doesn’t go right and you punish the person (lecture, point out what went wrong, chop their pay, anything), you instill fear of making the wrong decision, and therefore it is safest for them to just come back to you for decisions (keeping
Clockwork: Design Your Business to Run Itself
Rate this book
Clear rating