‘All she could find was part time. They won’t give out full-time contracts ... very, very difficult to get a full-time job with a contract as well. Everyone seems to be a number now. It’s not like a workforce any more or a family. I mean, she worked at Marks and Spencers [and] they used to do their hair for them and everything. You know, look after their staff. But [with other firms], you’re a number now ... [The zero-hours’ contracts they use] are just to cover their arse, aren’t they? And when you’ve finished they’ll sack you off and bring new ones in ... It’s wicked what they’re doing.
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