Poorna Kumar

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A 2001 Johns Hopkins study found that when members introduced themselves and shared concerns ahead of time, the likelihood of complications and deaths fell by 35 percent. Surgeons, like many of us, assumed that they shouldn’t waste time going through the silly formalities of seeing and being seen for something as important as saving lives. Yet it was these silly formalities that directly affected the outcomes of surgeries. Even with such complex and intricate work, it was when the nurses and doctors and anesthesiologists practiced good gathering principles that they felt more comfortable ...more
The Art of Gathering: How We Meet and Why It Matters
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