Paul’s Kindle Notes & Highlights

Customer Centricity: Focus on the Right Customers for Strategic Advantage (Wharton Executive Essentials), by Peter Fader

At Natasha’s, the customers keep coming back and sending their friends and family too.

See Paul’s notes & highlights

Customer Centricity: Focus on the Right Customers for Strategic Advantage (Wharton Executive Essentials)

Customer Centricity: Focus on the Right Customers for Strategic Advantage (Wharton Executive Essentials)

Rate this book

Clear rating

1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars