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Paul’s Kindle Notes & Highlights
Customer Centricity: Focus on the Right Customers for Strategic Advantage (Wharton Executive Essentials)
, by
Peter Fader
71%
How has Natasha pulled it off? Simple. In her own way, she built her beauty shop, her business, and her livelihood through customer centricity powered by CRM.
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Customer Centricity: Focus on the Right Customers for Strategic Advantage (Wharton Executive Essentials)
by
Peter Fader
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