The Phoenix Project: A Novel about IT, DevOps, and Helping Your Business Win
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33%
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“It’s not the upfront capital that kills you, it’s the operations and maintenance on the back end.”
36%
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until you create a trusted system to manage the flow of work to the constraint, the constraint is constantly wasted, which means that the constraint is likely being drastically underutilized.
36%
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you’re not delivering to the business the full capacity available to you.
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you’re not paying down technical debt, so your problems and amount of unplanned work contin...
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36%
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Sensei Goldratt describes in The Goal:
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unplanned work kills your ability to do planned work, so you must always do whatever it takes to eradicate it.
46%
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“every work center is made up of four things: the machine, the man, the method, and the measures.
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building a bill of resources.
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Total Productive Maintenance, which has been embraced by the Lean Community. tpm
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‘Improving daily work is even more important than doing daily work.’ The Third Way is all about ensuring that we’re continually putting tension into the system, so that we’re continually reinforcing habits and improving something. Resilience engineering tells us that we should routinely inject faults into the system, doing them frequently, to make them less painful.
47%
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“A critical part of the Second Way is making wait times visible, so you know when your work spends days sitting in someone’s queue—
56%
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where the business relies on it to achieve its goals.”
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You must find where you’ve under-scoped it—where certain portions of the processes and technology you manage actively jeopardizes the achievement of business goals
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secondly, John must find where he’s o...
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56%
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‘coso Cube.’”
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Repetition, especially for things that require teamwork, creates trust and transparency.
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figure out how to decrease your changeover time and enable faster deployment cycle time.
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Dr. Eliyahu Goldratt did in The Goal, the seminal book he published in 1984.
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Goldratt’s work to listen to his audiobook Beyond the Goal,
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Paul Love, who was a co-author with me on Visible Ops Security.
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The DevOps Handbook,