“You know, when Erik and I first met, many months ago, he said that the relationship between it and the business is like a dysfunctional marriage—both feel powerless and held hostage by the other. I’ve thought about this for months, and I finally figured something out. “A dysfunctional marriage assumes that the business and it are two separate entities. it should either be embedded into business operations or into the business. Voilà! There you go. No tension. No marriage, and maybe no it Department, either.”
