Corey

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What can displace planned work? Unplanned work. Of course. I laugh uproariously, which earns me a look of genuine concern from Patty, who even takes a step back from me. That’s why Erik called it the most destructive type of work. It’s not really work at all, like the others. The others are what you planned on doing, allegedly because you needed to do it.
The Phoenix Project: A Novel about IT, DevOps, and Helping Your Business Win
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