“I’ll tell you what I need from you,” he replies calmly. “I need the business to tell me it’s no longer being held hostage by you it guys. This has been the running complaint the entire time I’ve been ceo. it is in the way of every major initiative. Meanwhile, our competitors pull away from us, leaving us in the dust. Dammit, we can’t even take a crap without it being in the way.”
