Frank Reta

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“Obviously,” he continues, “every work center is made up of four things: the machine, the man, the method, and the measures. Suppose for the machine, we select the heat treat oven. The men are the two people required to execute the predefined steps, and we obviously will need measures based on the outcomes of executing the steps in the method.”
The Phoenix Project: A Novel about IT, DevOps, and Helping Your Business Win
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