By definition, start-ups wrestle with ambiguity. As Nuna’s terrain has expanded, from self-insured employers to the massive Medicaid database to a suite of new health plan products, we’ve come to rely on OKRs more than ever. Our whole team needs sharper focus and clearer priorities, the prerequisites for deeper commitment. OKRs have forced a bunch of conversations in the company that otherwise would not have happened. We’re getting more alignment. Instead of reacting to external events on the fly, we’re acting purposefully on our plans for each quarter. Our deadlines are stricter, yet they
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