well and should keep doing. We were such believers in the value of transparency that we did this exercise in our meetings, out loud in front of the group. Recognition of how important it is to be open rippled down through the company as we’d go back to our teams and report that the executive team had just done “Start, Stop, Continue” and fill them in on what had been said. That wasn’t a mandate; I didn’t make it an HR initiative. Most of the executives just did it, which exemplifies the power of modeling. A few told me it would never work with their teams, and I’d say to them, “Well, you know,
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