But facing aggression and hatred in our fellow citizens is an experience of an entirely different magnitude. All of us have had to face hostile aggression. On the playground as children, in the impoliteness of strangers, in the malicious gossip and comments of acquaintances, and in the animosity of peers and superiors in the workplace. In all of these instances everyone has known hostility and the stress it can cause. Most avoid confrontations at all costs, and to work ourselves up to an aggressive verbal action—let alone a physical confrontation—is extremely difficult.

