Great at Work: The Hidden Habits of Top Performers

by Morten T. Hansen

Five Ways to Create Value Main Question Way to Improve Value Example Are You Working on the Right Things? 1. Less Fluff: Eliminate or reduce existing activities of little value. HP Manager’s report that no one read; APM Terminals’ “stripping” and weighing trucks. 2. More Right Stuff: Spend more time on existing activities of high value. Hartmut Goeritz focusing on container throughput. 3. More “Gee, Whiz”: Create new activities of high value. Goeritz’s “routing service” for shipping companies and freight operators. Are You Doing the Things Right? 4. Five Star Rating: Find new ways to improve the quality of your chosen activities. Greg Green changing the quality of teaching and learning by flipping the classroom; Goeritz’s routing service. 5. Faster, Cheaper: Find new ways to do your chosen activities more efficiently. Goeritz’s “Never drive empty” solution.