One boss gave a low “do less, then obsess” score to Maria, a mortgage specialist in her fifties at a Milwaukee bank. “She gets overwhelmed,” the boss said. “When there’s too much work, she just tries to do it herself, as opposed to delegating it.” Maria landed in the bottom 41 percent on the “do less, then obsess” principle. It was a different story with Cathy, a fifty-six-year-old quality engineer at a company that manufactures car parts. She could narrow her attention to focus on the most important tasks at hand, and could stick to the priorities she had set. Once, when Cathy had prioritized
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