traditional, inside-out ways of setting goals, tasks, and metrics. People can achieve their goals and be very productive, yet produce zero value. • The value equation emphasizes three distinct components. To produce great value at work is to create output that benefits others tremendously and that is done efficiently and with high quality. • Explore five ways to redesign work to create value: • Less fluff: eliminate existing activities of little value • More right stuff: increase existing activities of high value • More “Gee, whiz”: Create new activities of high value • Five star rating:
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