Making Work Visible: Exposing Time Theft to Optimize Work & Flow

by Dominica Degrandis

It’s expensive when teams are unaware of mutually critical information.

Conversely, every dependency you can find and eliminate doubles your chances of delivering on time.

Unplanned work is hard to see, but it can be made visible. Kanban helps to combat and better anticipate unplanned work by making work visible.

Beware the lack of good rules for prioritization—remember, when everything is a priority one, nothing is a priority one.