Christopher Browne

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Cycle time is the amount of elapsed time that a work item spends as work-in-progress. In addition, business value that could have been realized sooner gets delayed because of too much WIP. This is known as cost of delay. It’s a concept used to communicate value and urgency—a measure of the impact of time on the outcomes we want, such as customers buying our product this month instead of next month.
Making Work Visible: Exposing Time Theft to Optimize Work & Flow
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