Christopher Browne

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The odds of being predictable decrease when WIP constantly in-creases and flow times elongate. Remember—WIP is a measure of how many different things are being juggled at the same time. Unlike most other metrics, WIP is a leading indicator. The more WIP there is in the pipeline, the longer things take to complete, period. We can look at Little’s Law to understand the math behind why WIP extends completion times. Recall that lead time equals WIP over throughput. Given WIP is the numerator of that fraction, we know that when WIP goes up, so does lead time. Algebra and theory aside, the proof is ...more
Making Work Visible: Exposing Time Theft to Optimize Work & Flow
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