Sometimes the obvious gets lost in the crunch of the corporate world. We intuitively knew we had too many projects in flight, but it was hard to see until we measured the actual time that it took to get work done, at which point it became obvious the work spent more time in wait states than in work states. We spent time waiting for approval. Waiting for others to finish their part so we could start (or finish) our part. Waiting for uninterrupted time to focus on finishing the work. Waiting for the right time of day/week/month. And while we waited, we started something new, because, you know,
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