Typically, what happens is that your prospect keeps trying to take you off the straight line and take control of the conversation.” I drew a series of thin arrows, pointing upward and downward (↑↓), away from the straight line, to illustrate that point. “So, basically, you want to keep the prospect on the straight line, moving forward towards the close, and he keeps trying to take you off the straight line, and spiral off to Pluto”—I wrote the word “Pluto” near the top of the whiteboard—“or down here, to Your-anus”—I wrote the word “Your-anus” near the bottom of the whiteboard—“which is not a
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