Be Amazing or Go Home: Seven Customer Service Habits That Create Confidence with Everyone

by Shep Hyken

“The purpose of your business—of any business—is to acquire and hold on to customers.

Whenever we find people the competition has underwhelmed or disappointed, or perhaps even a colleague who is looking for help but not getting it from the usual channels, we should seize the opportunity to show how helpful we can

be.

Look out for people’s best...

Show you’re more interested in taking care of the problem than...