Overall Pentland’s studies show that team performance is driven by five measurable factors: Everyone in the group talks and listens in roughly equal measure, keeping contributions short. Members maintain high levels of eye contact, and their conversations and gestures are energetic. Members communicate directly with one another, not just with the team leader. Members carry on back-channel or side conversations within the team. Members periodically break, go exploring outside the team, and bring information back to share with the others.
