Thomas Hefke

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It was normal. Google personnel were interacting exactly as the kindergartners in the spaghetti-marshmallow challenge interacted. They did not manage their status or worry about who was in charge. Their small building produced high levels of proximity and face-to-face interaction. Page’s technique of igniting whole-group debates around solving tough problems sent a powerful signal of identity and connection, as did the no-holds-barred hockey games and wide-open Friday forums.
The Culture Code: The Secrets of Highly Successful Groups
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