Thomas Hefke

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acting like a coach on the sidelines yelling plays. At some point this commander notices I’m not saying a word, and he gives me this look, almost in disbelief. Like, why aren’t you telling your guys what to do? It was pretty striking. Our guys and their guys, doing the same mission. He’s talking the whole time, and we aren’t saying a thing. And the answer is, because we don’t need to. I know my guys are going to solve the problems themselves.”
The Culture Code: The Secrets of Highly Successful Groups
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