Nikhil Eapen

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“One [ape] is enthusiastic, and that signal recruits others, and they jump in and start doing stuff together. That’s the way group intelligence works, and this is what people don’t get. Just hearing something said rarely results in a change in behavior. They’re just words. When we see people in our peer group play with an idea, our behavior changes. That’s how intelligence is created. That’s how culture is created.”
The Culture Code: The Secrets of Highly Successful Groups
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