I started adding the Spanish word “FÁCIL!” to the end of my lists of tasks, and they’d laugh and give a bewildered look. (Fácil means “easy,” but has a nicer ring to it in Spanish and also comes off as “No big deal!”) They’d wonder, “Why does he keep saying that? How is any of that easy?” But then you’d see that it would actually put them at ease. If their leader has no fear, why should they?
