My dad also wanted every one of his employees to care deeply about the company. If they were to walk through the entrance and pass by the front desk and see a staple on the rug, he wanted any of them to bend down, pick up that staple, and throw it out. When you’re in a big company and you walk by a staple, you think, “Oh, Cleaning will get that.” My dad wanted everybody to think like an owner—to look around and see what needed to be improved, what needed to be fixed, what needed to be better. He wanted them to ask, “How do we make this place even more awesome?”
