ANCHOR 1: SOOTHE YOURSELF TO QUIET YOUR MIND, CALM YOUR HEART, AND SETTLE YOUR BODY. In an ideal world, when a conflict starts to boil, you’d be able to leave the room, take ten deep breaths, meditate for five minutes, and walk around the block. But in the real world you almost never have that kind of opportunity. In the heat of a conflict, you need to be able to soothe yourself quickly in order to move into the second step. Here are some ways to practice Anchor 1: • First and foremost, shut up. For a few seconds, don’t say anything—no matter how much you might want to, or how much you have
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