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The Art Of Saying NO: How To Stand Your Ground, Reclaim Your Time And Energy, And Refuse To Be Taken For Granted (Without Feeling Guilty!) (The Art Of Living Well Book 1), by Damon Zahariades

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Assertiveness: Listening to the other person, and then sharing a dissenting opinion after the other person has finished speaking. Aggressiveness: Interrupting the other person and speaking over him or her.
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The Art Of Saying NO: How To Stand Your Ground, Reclaim Your Time And Energy, And Refuse To Be Taken For Granted (Without Feeling Guilty!) (The Art Of Living Well Book 1)
The Art Of Saying NO: How To Stand Your Ground, Reclaim Your Time And Energy, And Refuse To Be Taken For Granted (Without Feeling Guilty!) (The Art Of Living Well Book 1)
by Damon Zahariades
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