A Higher Loyalty: Truth, Lies, and Leadership

by James B. Comey

I have learned that ethical leaders lead by seeing beyond the short-term, beyond the urgent, and take every action with a view toward lasting values. They might find their values in a religious tradition or a moral worldview or even an appreciation of history. But those values—like truth, integrity, and respect for others, to name just a few—serve as external reference points for ethical leaders to make decisions, especially hard decisions in which there is no easy or good option. Those values are more important than what may pass for prevailing wisdom or the groupthink of a tribe. Those values are more important than the impulses of the bosses above them and the passions of the employees below them. They are more important than the organization’s profitability and bottom line. Ethical leaders choose a higher loyalty to those core values over their own personal gain.

A commitment to integrity and a higher loyalty to truth are what separate the ethical leader from those who just happen to occupy leadership roles.

In that moment, something hit me: It’s just us. I always thought that in this place there would be somebody better, but it’s just this group of people—including me—trying to figure stuff out. I didn’t mean that as an insult to any of the participants, who were talented people. But we were just people, ordinary people in extraordinary roles in challenging times. I’m not sure what I had expected, but I met the top of the pyramid and it was just us, which was both comforting and a bit frightening. Suddenly Bob Dylan was in my head, singing, “What looks large from a distance, close up ain’t never that big.”

The more stressful the job, the more intentional I’ve always been about helping my team members find joy in our work. Laughter is the outward manifestation of joy, so I believe if I’m doing it right, and helping people connect to the meaning and joy in their work, there will be laughter in the workplace. Laughter is also a good indication that people aren’t taking themselves too seriously.

By avoiding hard conversations and not telling people where they were struggling and how they could improve, I was depriving them of the chance to grow. My squeamishness was not only cowardly, it was selfish. If I really care about the people who work for me—if I create the atmosphere of deep personal consideration I want—I should care enough to be honest, even if it makes me uncomfortable.