What the Heck Is EOS?: A Complete Guide for Employees in Companies Running on EOS

by Gino Wickman

The 6 Key Components (Vision, People, Data, Issues, Process, and Traction) are illustrated in the following EOS Model.

When everyone in the company is working toward the same goals, there is less frustration and fewer mistakes.

The Right People are the ones who just fit. You know them when you see them; you feel it. They are people you like to work with, people who, like you, want to accomplish something every day. They sacrifice so the team can win.

A Scorecard contains Measurables, which are numbers for which someone is accountable.

Your role is to look objectively at your job and department and come up with Measurables.

Many companies discuss issues . . . and discuss them . . . and then discuss them some more . . . but never solve them. This leads to finger-pointing, dysfunction, and frustration for both managers and employees. Why? Because nothing ever is resolved.

Going forward, your role is to bring up the issues you see—and to help solve them.

Following the same process saves an incredible amount of time and eliminates a lot of frustration. It helps you perform your job with fewer mistakes, delays, and expenses.

Your company will systemize all of the predictable and redundant tasks so you can use your creativity to solve problems. In other words, when processes for repetitious tasks are uniform, your energy can be put toward the unexpected.

Rocks are 90-day priorities—the most important things you need to get done in the next 90 days. The weekly Level 10 Meeting lays down an agenda so you solve issues and stay connected as a team.

They define the behaviors you expect from each other. They define your culture and who fits and who doesn’t. They define what makes your company different and unique.

Whereas Core Values define who you are as an organization, Core Focus defines what you are. Core Focus is about keeping your company and all of its people focused on the areas where your business excels.

A Scorecard contains a handful of numbers that tell you how your company or department is doing. It will tell you what is working and what is not, helping you identify and solve issues before they become major disasters.