Paul Sorrells

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Water, too, distributed income upward. Businesses used far more water than households but paid proportionately lower fees, and the fee system was so opaque that it left room for negotiation and bribes. Chicago’s level of water consumption was one of the highest in the nation, despite the system’s partial exclusion of the poorest Chicagoans, who still resorted to public pumps.
The Republic for Which It Stands: The United States during Reconstruction and the Gilded Age, 1865-1896 (Oxford History of the United States)
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