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Treating People Well: The Extraordinary Power of Civility at Work and in Life, by Lea Berman

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By creating a template of how we should behave on the outside, they shape who we are on the inside. The manners we display are a visible manifestation of our sensitivity to others.
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Treating People Well: The Extraordinary Power of Civility at Work and in Life
Treating People Well: The Extraordinary Power of Civility at Work and in Life
by Lea Berman
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