This concept is what Moore’s sons named the “Rule of Doubts.” Here is the full process: Every job has an implied or specified level of authority and responsibility. Use formally written job descriptions and personal counseling when on boarding to ensure each individual understands the scope. When confronted with a decision, the individual asks themselves, “Does making this decision fall within my level of authority?” If so, the individual makes the decision. If not, he passes it up the chain of command. The next person in the chain
