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Dropbox’s two basic metrics were: 1. Virality. “We did not want Paper to become a single-user tool. If someone was using Paper to replace [to-do list software] Evernote, we weren’t interested in that. We needed it to spread and be collaborative.” 2. Week-two retention. “We invited someone, they tried it. Did they come back in week two?”
The Startup Way: How Entrepreneurial Management Transforms Culture and Drives Growth
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