This rigorous cultural engagement is the foundation of the practice I call sensemaking. Academics have used the term sensemaking to describe different concepts over the years, but I use it here, throughout this book, simply to describe an ancient practice of cultural inquiry, a process based on a set of values we are in great danger of forgetting. With sensemaking, we use human intelligence to develop a sensitivity toward meaningful differences—what matters to other people as well as to ourselves.
