Deb (Readerbuzz) Nance

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The way we approach and deal with conflicts is important for the quality of the relationship. Gottman says that the first three minutes of any conflict is particularly vital. These minutes set the tone and determine whether the conversation is constructive or escalates. A gentle opening (what Gottman calls a ‘softened start-up’) is most likely to lead to a successful outcome. Softened start-ups help us avoid some of the ways we can trigger a defensive, hurt or angry response. It’s important to avoid the other person feeling overly criticised or diminished such as blaming their character rather ...more
How to Be Happy: 10 Keys to Happier Living
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