“Every deviation is treated as if it’s violating a presidential launch order. Make a critical error? You’re done. You’re the shitty guy. There is no such thing as doing an outstanding job. You either do it right, or you get punished. If you admit a mistake or ask for help, you ruin your reputation. Everyone walks around like scared puppies. So you get a feedback loop. Something bad happens, everybody screams and yells, then they institute more evaluations, which makes everybody more demoralized, more tired, so you make more mistakes.”
