Avoid Giving Sandwich Feedback: In many organizations, leaders tend to deliver feedback using the traditional sandwich method: You talk about a positive, then address an area that needs improvement, then finish with a positive. This makes sense in theory, but in practice it often leads to confusion, as people tend to focus either entirely on the positive or entirely on the negative. In the cultures I visited, I didn’t see many feedback sandwiches. Instead, I saw them separate the two into different processes. They handled negatives through dialogue, first by asking if a person wants feedback,
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