When I visited groups for this book, I met a lot of people who possessed traits of warmth and curiosity—so many, in fact, that I began to think of them as Nyquists. They were polite, reserved, and skilled listeners. They radiated a safe, nurturing vibe. They possessed deep knowledge that spanned domains and had a knack for asking questions that ignited motivation and ideas. (The best way to find the Nyquist is usually to ask people: If I could get a sense of the way your culture works by meeting just one person, who would that person be?) If we think of successful cultures as engines of human
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