The Culture Code: The Secrets of Highly Successful Groups

by Daniel Coyle

“We’re all about seeking the microevent,” Freeman says. “Every evolution is a lens to look for teamwork moments, and we believe that if you stitch together a lot of opportunities, you start to know who the good teammates will be. It comes out at the oddest times. For instance, let’s say they’re running late and the instructors are going to hammer them. Does somebody just urge everyone to hurry up and take off running? Or do they stop and say, ‘Look, we’re gonna get hammered for being late anyway, so let’s take a minute and get our gear tight, so when we show up we’re a hundred percent ready.’ There’s something about that second guy that we want. We want to be with him because he’s not thinking about himself; he’s thinking of the team.”